When placing an order, you are responsible for providing accurate information, including your name, phone number, delivery address, and selected products.
Orders are subject to:
We may contact you if additional information is required before processing your order.
Available payment methods will be displayed during checkout or communicated during the ordering process.
Electronic payments may be processed by third-party payment service providers.
You are responsible for providing valid and authorized payment information.
The availability of specific payment methods may change from time to time.
Orders are delivered according to our Shipping & Delivery Policy.
Delivery times are estimates and may be affected by location, courier availability, public holidays, weather, transportation issues, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery and contact information.
Please review our Shipping & Delivery Policy for complete delivery information.
If you want to cancel an order, please contact us as soon as possible.
We will try to process cancellation requests before the order has been dispatched. Once an order has been dispatched, cancellation may not always be possible.
Returns, exchanges, and refunds are handled according to our Refund and Returns Policy.
Eligibility may depend on:
Nothing in these terms is intended to limit consumer rights available under applicable law.
If you create an account, you are responsible for keeping your login information secure and maintaining accurate account details.
If you believe your account has been accessed without authorization, please contact us.
Where customers can submit reviews or other content, the content must not be fraudulent, abusive, unlawful, misleading, or infringe another person’s rights.
We may moderate or remove content that violates these requirements.
Customers should follow all product instructions, warnings, age recommendations, care instructions, and safety information provided by the manufacturer.
Parents and guardians are responsible for selecting products appropriate for their children and providing suitable supervision where required.
If you are unsure about a product, please contact us before placing your order.
Unless otherwise stated, the Kids & Family Mart website, branding, graphics, layout, and original content belong to Kids & Family Mart or are used with appropriate permission.
Website content may not be copied, reproduced, or commercially used without authorization.
Our website may also contain links to or use third-party services such as:
Third-party services operate under their own terms and policies.
We work to keep our website accurate, secure, and available, but uninterrupted access cannot be guaranteed.
Website availability may occasionally be affected by maintenance, software updates, hosting issues, network problems, or circumstances outside our reasonable control.
To the extent permitted by applicable law, Kids & Family Mart is not responsible for indirect losses caused solely by circumstances outside our reasonable control.
We may update these Terms & Conditions when our website, services, business practices, or applicable requirements change.
The latest version will always be published on this page.
These Terms & Conditions are governed by the applicable laws of Bangladesh.
Nothing in these terms is intended to remove any mandatory rights or protections available to customers under applicable consumer law.
If you have questions about these terms or need assistance with an order, please contact us.
Kids & Family Mart
Dhaka, Bangladesh
Phone: +8801841-259871
Email: support@kidsfamilymart.com
You can also contact us through the Contact Us page on our website.
